WhatsApp, Instagram, and Facebook’s services are seemingly experiencing technical glitches since earlier on Wednesday. The outage appears to be global, with media reports and tweets revealing that the issue is prevalent across Europe, USA and Africa as well. In India, while the WhatsApp chat interface and Instagram posts and stories are active, transferring any form of media, including audio and images, appear to be frozen for now.
Sending of files are still active, hinting this may be some sort of a server bug preventing individuals from downloading content that has been shared.
As of 8:30 pm IST, WhatsApp, Facebook, and Instagram had been inactive for nearly over an hour. While exchanging text messages on WhatsApp remained possible, users in other parts of the world such as Scotland and Zimbabwe confirmed that the app had gone down completely in Europe and the US. With no official update yet, there is no clarity on when the features might be restored.
Apps and websites are always going to experience occasional disruptions due to the complexity of the services they’re offering. But even when they’re brief, they can become a real problem due to the huge number of users many of these services have. A Facebook outage affects a suite of popular apps, and those apps collectively have billions of users who rely on them. That’s a big deal when those services have become critical for business and communications, and every hour they’re offline or acting strange can mean real inconveniences or lost money.